Return /  Exchange Policy

Your item must be in its original, unused condition to be returned, unless there is a manufacturer's defect. Your must return the item within 30 days of your purchase at your expense.

  1. Please email info@roosterrubber.com to request a refund and we will assign you a tracking #.

  2. Ship your returned item to:

Rooster Rubber LLC

5330 Winner Rd

Kansas City, MO 64127

 

3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions:

  • If product is not in original packaging.

 

Restocking Fee

  • All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

  • If your item is in like new condition, you may exchange your item for a different color.

  • You will not be subject to a restocking fee in this case, but you still will have to pay return shipping and delivery fees.

(816) 241-6400

Hours:

Monday - 8:30 AM - 5:00 PM

Tuesday - 8:30 AM - 5:00 PM

Wednesday - 8:30 AM - 5:00 PM

Thursday - 8:30 AM - 5:00 PM

Friday - 8:30 AM - 5:00 PM

Saturday - Closed

Sunday - Closed 

Closed on all major holidays 

(816) 241-6400

5330 Winner Road

Kansas City, Missouri 64127

Return Policy

Come in and see us today!

Display room open to public.

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